TELEHEALTH APPOINTMENTS
We do not offer telehealth consultations, all specialist and allied health
appointments are face-to-face
AFTER HOURS CARE, HOME VISITS, & WALK-IN POLICY
If you are experiencing an emergency, call 000
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If you require urgent (non-emergency) after-hours medical attention, please call one of the following:
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Home visits
Our clinic does not formally offer home visits, however it is up to the individual practitioners discretion if they decide to accommodate a home visit when required, for their patient.
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Walk-in Appointments
MedCentral GP Clinic welcomes walk-ins subject to availability.
Royal Darwin Hospital
105 Rocklands Dr, Tiwi, NT 1080
(o8) 8922 8888
Palmerston Regional Hospital
Linco Rd, Holtze, NT 0829
(08) 7979 9200
Palmerston Urgent Care Clinic
3 Gurd Street, Farrar
(08) 8931 4140
FTA/CANCELLATION POLICY
24 hours minimum notice required for all Allied Health and Specialists consultations
otherwise an FTA Fee applies, reception will advise the fee when booking as fees
may vary between services.
PATIENT FEEDBACK AND COMPLAINTS
We treat patient feedback and complaints seriously, if you have any feedback or suggestions, please discuss with the Reception Team, Doctor or Practice Manager.
Alternatively, you may add anonymous suggestions to our suggestion box located at reception or send an email to manager@medcentralclinic.com.au.
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If you feel your complaint was not dealt with appropriately, you may contact the Complaints Commissioner on 1300 582 113 or by mail at Level 26, 570 Bourke Street, Melbourne Victoria 3000.
